Terms & Conditions
Eliza Van Dro Last updated: September 2026
Welcome to Eliza Van Dro. By visiting our website or purchasing from us, you agree to the following terms.
1. About Eliza Van Dro
Eliza Van Dro creates handmade jewelry from vintage and previously used materials. Because each piece is made by hand, small variations in appearance, texture, markings, and finish are natural and contribute to the character of each piece.
2. Products
We make every effort to photograph and describe our pieces accurately. Because our jewelry is handmade and our materials are vintage, the actual piece may contain natural variations that are not fully visible in photographs.
Each piece is unique. Minor imperfections, signs of age, patina, and variations in the original material are considered part of the character of the jewelry rather than defects.
Our pieces are made from vintage silverware of varying and sometimes mixed metal composition, which is not always fully known or verifiable. If you have a metal sensitivity or allergy (including nickel), please contact us before ordering — we’re happy to share what we know about a specific piece, but we cannot guarantee its exact composition.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order or create an account with us.
4. Orders
When you place an order, you are submitting a request to purchase the selected item.
We reserve the right to cancel an order in the event of an error in pricing, product availability, payment processing, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, you will receive a full refund.
5. Pricing & Payment
All prices are displayed in U.S. dollars unless otherwise stated. Applicable sales tax will be calculated at checkout based on your shipping destination.
Payment must be successfully completed before an order can be processed and shipped.
We reserve the right to change product prices at any time. A price change will not affect an order that has already been placed and paid for.
6. Shipping
Orders are shipped to the address provided during checkout. Please make sure your shipping information is accurate before completing your purchase.
We ship both within the United States and internationally. International customers are responsible for any customs duties, taxes, or import fees charged by their country, which are separate from our shipping charges and non-refundable.
Once an order has been handed to the shipping carrier, delivery times are outside of our control.
Please see our Refund & Returns Policy for information about returns, damaged orders, and incorrect items.
7. Returns
Returns are handled according to our Refund & Returns Policy, which forms part of these Terms & Conditions. Please review that policy before making a purchase.
8. Custom & Personalized Pieces
Custom-made or personalized pieces are final sale and not eligible for return or exchange unless they arrive damaged or defective. Any additional terms specific to a custom order will be communicated before the order is made.
9. Intellectual Property
All content on this website — including photographs, videos, illustrations, designs, written material, logos, graphics, and other original content — is the property of Eliza Van Dro or is used with permission.
You may not reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission.
10. Website Use
You agree to use this website lawfully and not to interfere with its operation or attempt to gain unauthorized access to any part of the website.
We reserve the right to restrict or terminate access to the website where necessary to protect the website, our business, or other users.
11. Accounts
If you create an account with Eliza Van Dro, you are responsible for keeping your login information secure and for the activity associated with your account.
You may request that your account be closed or your personal information be handled in accordance with our Privacy Policy.
12. Email & Communications
If you choose to subscribe to our emails, you may receive updates about new pieces, stories, articles, collections, and other Eliza Van Dro news.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
13. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, email communications, and other functions necessary to operate the store.
Those services may have their own terms and privacy policies.
14. Disclaimer of Warranties
Our products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, except where such warranties cannot be excluded by law.
15. Limitation of Liability
To the extent permitted by law, Eliza Van Dro will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded.
16. Force Majeure
We are not liable for delays or failure to perform any obligation under these Terms where the delay or failure results from causes beyond our reasonable control, including but not limited to natural disasters, extreme weather, labor disputes, supply shortages, or disruptions to shipping carriers.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, together with our Refund & Returns Policy and Privacy Policy, constitute the entire agreement between you and Eliza Van Dro regarding your use of the website and any purchases made.
19. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the state or federal courts located in California.
20. Changes to These Terms
We may update these Terms & Conditions from time to time. The most current version will always be posted on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
21. Contact
Eliza Van Dro is operated by Alejandro Akara.
If you have questions about these Terms & Conditions, please contact us at: