Privacy Policy
Eliza Van Dro Last updated: September 2026
Eliza Van Dro (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.
1. Who We Are
Eliza Van Dro is operated by Alejandro Akara. If you have questions about this policy or how your information is handled, contact us at elizavandro@gmail.com.
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, shipping and billing address, and phone number (when provided) when you place an order or create an account
- Payment information processed through our payment provider (see Section 4 — we do not store your full card details)
- Information you provide when contacting us, subscribing to our emails, or leaving a review
Information collected automatically:
- Your IP address, browser type, device information, and general location
- Pages viewed, time spent on the site, and how you arrived at our site (e.g., search engine, social media)
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Communicate with you about your order, account, or inquiries
- Send marketing emails, if you’ve opted in, about new pieces, collections, or promotions
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations, such as tax and accounting requirements
We do not sell your personal information to third parties.
4. Third-Party Services
We use trusted third-party services to operate our store. These services process certain personal information on our behalf, subject to their own privacy policies:
- WordPress / WooCommerce — the platform our website and store are built on
- WooPayments — processes your payment information at checkout; we do not see or store your full card number
- Email marketing platform (e.g., Mailchimp) — used to send marketing emails to subscribers who opt in
- Shipping carriers — receive your shipping address to deliver your order
- Analytics and advertising tools (e.g., Google Analytics, Meta/Facebook Pixel) — if and when enabled, these may collect information about your browsing behavior to help us understand site traffic and measure ad performance
We recommend reviewing the privacy policies of these third parties for more detail on how they handle your information.
5. Cookies
Our website uses cookies and similar technologies to keep your cart working, remember your preferences, and, where applicable, understand site traffic and measure the performance of marketing campaigns.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site, such as your shopping cart.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy — including maintaining order records for accounting, tax, and legal purposes — and then delete or anonymize it, except where a longer retention period is required by law.
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal information.
If you are a California resident (CCPA/CPRA): you have the right to know what personal information we collect, request deletion of your information, correct inaccurate information, and opt out of the sale or sharing of personal information (we do not sell personal information). To exercise these rights, contact us at elizavandro@gmail.com.
If you are located in the EU, UK, or EEA (GDPR): you have the right to access, correct, delete, or restrict the use of your personal information, and the right to data portability. You may also object to certain processing, including for direct marketing. Our legal basis for processing your information includes fulfilling your order (contract), our legitimate business interests, and your consent where applicable (e.g., marketing emails). To exercise these rights, contact us at elizavandro@gmail.com.
Regardless of location, you may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. This will not affect transactional emails related to your orders.
8. Children’s Privacy
Our website and products are not directed to children, and we do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have collected personal information from a child under 18, we will delete it.
9. International Data Transfers
We are based in the United States, and information we collect may be stored and processed in the United States or other countries where our service providers operate. By using our website, you understand that your information may be transferred to and processed in countries with data protection laws that may differ from those in your country.
10. Data Security
We take reasonable measures to protect your personal information, including relying on secure, PCI-compliant third-party payment processing so that we never store your full payment card details. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
11. Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You may request that we close your account or delete associated personal information at any time by contacting us, subject to our data retention obligations described in Section 6.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most current version will always be posted on this page, along with the “last updated” date above.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Alejandro Akara elizavandro@gmail.com